Shipping & Returns
Shipping Policies
Domestic Shipping Rates
Please be aware that packages sent to Hawaii, Alaska, or anywhere else outside the continental United States are subject to shipping surcharges.
International Shipping Rates
Attention international customers, before placing an order, please contact us for a custom shipping quote.
International Importation Fees
International customers are responsible for all export duties and taxes.
Turnaround Time
All orders are processed and shipped within 24 hours of payment.
We ship with:
UPS
Returns PolicyYou may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Domestic Shipping Rates
Please be aware that packages sent to Hawaii, Alaska, or anywhere else outside the continental United States are subject to shipping surcharges.
International Shipping Rates
Attention international customers, before placing an order, please contact us for a custom shipping quote.
International Importation Fees
International customers are responsible for all export duties and taxes.
Turnaround Time
All orders are processed and shipped within 24 hours of payment.
We ship with:
UPS
Returns PolicyYou may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
